Managing Conflict Effectively in the Workplace

Managing Conflict Effectively in the Workplace Designed and written by conflict management specialists with decades of experience working as ombuds and mediators worldwide, this course starts with a discussion of the root causes of workplace conflict. courses can be: In Person On line Contact Outline You will then learn about the most common conflict activators […]

Using Persuasion in Negotiation

Using Persuasion in Negotiation Based on Robert Cialdini’s evidence-based studies on the psychology of persuasion, this course provides participants with current scientific insights into what causes people to change. courses can be: In Person On line Contact Outline Based on Robert Cialdini’s evidence-based studies on the psychology of persuasion, this course provides participants with current […]

Fundamental Concerns in Key Conversation, at Work and Beyond

Fundamental Concerns in Key Conversation, at Work and Beyond This course will powerfully advance your understanding and ability to manage the emotions’ inescapable role in communication and conflict, both in your workplace and private life. courses can be: In Person On line Contact Outline First, you will familiarise with a practical framework to help you […]