Nr. 1 – Register of mediation bodies of the Ministry of Justice

ADR Center International Accredited Mediator Training

A 5-day program with extensive offline assignments and final Assessment for ADR Center International Accreditation for Mediators and IMI International Certification for Qualified Mediators

Are you thinking about building a career in the dispute resolution sector and getting trained in mediation?

Join us in Dubai for a 5-day training accredited by The Government of Dubai Legal Affairs Department (LAD), enhance your skills and practice and become an ADR Center International Accredited Mediator with IMI International Certification for Qualified Mediators.

The ‘ADR Center International Accredited Mediator Training’:

  • has been built on 23 years of day-by-day mediation experience of full-time mediators
  • offers potential post-training opportunities to engage the training faculty and engage in joint shadowing, coaching, and supervised practice opportunities

  • provides participants with one-year access to the ever growing virtual library of ADR Center Academy

Dates/Language:

24-25-26-31 Oct & 1 Nov 2022 (h 9:00 – 18:00) – in ENGLISH

CLPD points:

12 CLPD points will be awarded upon successful completion of the course.  

Training venue:

Al-Hudaiba Awards Buildings

Address: Al Mina Road,Jumeirah – Sheikh Hamdan Awards Complex, PO Box 191920 – Dubai – EAU

www.dubaidevelopments.com/real-estate-2/commercial/al-hudaiba-awards-building/ 

You’ll learn how to help others manage and resolve civil and commercial disputes as independent mediators so that you can add value and grow your practice.

By the end of this program, you’ll be able to identify barriers to negotiation, manage resolution of conflicts, design custom-made and facilitate most effective mediation processes for the parties and the dispute in place.

This course will teach you how to learn to apply the ADR Center’s 4×4 matrix so that you can design and deliver the four procedural phases of mediation – preparation, opening joint session, private sessions and closing session.

Please email us (academy@adrcenter.com) for further details.

Training Agenda

KNOWLEDGE 25%

SKILLS 75%

Please email us for further details.

 

PROGRAM DESCRIPTION

ADR Center International Accredited Mediation Training

with international accreditation from the International Mediation Institute (IMI) for IMI Certified Training Programs

The training participants will be enrolled in ADR Center Academy, ADR Center’s state-of-the-art Learning Management System (LMS), where they will be able to access course information and start their preparation, engage ADR Center’s trainers, ask questions and clarify all the details needed for effective participation to the training activities. In fact, the training participants will use the ADR Center Academy to access course information throughout the entire training, as our course administrators and trainers will upload course materials there to ensure they will be accessible for all training participants.

After opening and introductions, the training participants will be immediately engaged in a practical exercise that will challenge their assumptions related to the role of the mediator. The experience will form the foundation for the group discussion related to the mediation fundamentals, where conflict analysis techniques, alternative dispute resolution processes, principles, and stages of mediation will be discussed in detail. The training participants will be provided at the end of the first training day with the opportunity to observe and discuss a mediation demonstration. On the first training day, the participants will be presented with the core competency areas and related skills of a professional mediator.  

1. Group discussion: Welcome and trainers’ introduction (presentation, goals, agenda, essential skills and competencies, ADR Center accreditation);

2.Assessment: Initial/entry knowledge assessment test;

3.Practical activity/Exercise: The Fundamental Choice, to settle or to turn it to an authority? (The Rare Table exercise)

4.Course/Discussion: Mediation fundamentals (ADR Spectrum, Conflict analysis and dynamics, mediation definitions, underlying principles of mediation (eg. confidentiality, neutrality/independence, impartiality, self-determination), mediation process and stages – ADR Center’s 4×4 matrix);

5.Course/Discussion:  Mediation fundamentals (ADR Spectrum, Conflict analysis and dynamics, mediation definitions, underlying principles of mediation (eg. confidentiality, neutrality/independence, impartiality, self-determination), mediation process and stages – ADR Center’s 4×4 matrix) (continued);

6.Practical activity/Role-play: Demonstration of mediation principles and stages (video of a simulated dispute / in-class live demonstration of a mediation process);

7.Group discussion: “Issue Board” session (reserved for discussion of other issues raised by participants during the day);

8.Final reflections and end of training day 1.

The training participants will learn on the second training day that the role of a mediator is to facilitate a negotiation process. Hence, the participants will learn basic negotiation knowledge, theories, and skills. Specifically, they will be able to recognize, practice, and manage two fundamentally different approaches or “mindsets” to the negotiation. The first is called the “distributive” approach to negotiation (also known as adversarial, positional, competitive, resource claiming, or “outside-in” bargaining). Distributive negotiation is what negotiators most typically experience in the marketplace when “haggling” for simple goods or services. The second approach to negotiation is called the “integrative” approach (also known as problem-solving, interest-based, collaborative, resource-creating, or “inside-out” bargaining). Integrative negotiation requires a deeper understanding of what the parties need to move forward successfully from a negotiation. To learn all these, the training participants will engage actively in practice sessions, presentations, plenary, and small group discussions.

9.Group discussion: Day 1 Review & Introduction to Day 2

10.Course/Discussion: Distributive Negotiation

  • General principles for analysing the negotiation.
  • Negotiation and communication techniques
  • Negotiation methods (based on interests and positions, intuitive, distributive)
  • Basic negotiation theory

11.Practical activity/Exercise: “Value claiming” negotiation

  • Common practices.
  • Possible Area of Agreement (ZOPA) / BATNA / WATNA).
  • Facilitated discussion / debrief

12.Course/Discussion: Integrative Negotiation

  • “Principles based” negotiation
  • Method of negotiating through the four Harvard principles from Fisher and Ury’s book “Getting to Yes”
  • How these principles relate to negotiating behaviours

13.Practical activity/Exercise: “Value creating” negotiation

  • Common practices
  • Generation options based on needs and interests
  • Facilitated discussion / debrief

14.Group discussion: “Issue Board” session (reserved for discussion of other issues raised by participants during the day);

15.Final reflections and end of training day 2.

 

Once a solid foundation is laid with mediation fundamentals and negotiation theories, the course participants will be taught “Preparation” and the “First Joint Meeting” – the first two stages in the ADR Center’s 4×4 model that describes the mediation process. Each stage will be presented with detailed information for goals, agenda (physical actions), and different tactics that can be used. Common mistakes and a custom-made “did I achieve my goals checklist” are also included for each stage presented. As ADR Center is managing more than 7000 mediations per year, our trainers are full-time practitioners and bring significant experience to the training room. For each stage, the training participants can engage in mediation simulations and build their mediation skills. This training methodology was proven to be successful in all our mediation training programs, and therefore we allocate significant durations for role-playing preparation, simulation, and debriefing to ensure that mediation knowledge is understood and mediation skills are developed.

19.Course/Discussion: Stage 2 – Joint session

  • Start of the joint session
  • Explain to parties the procedure and rules
  • Mediation principles I
  • naugural Joint Meeting and mediator’s opening statement
  • Communication & Intervention Techniques Active listening / Asking questions / Writing / Framing / Summary / From positions to interests and needs

20.Practical activity/Exercise: Mediator’s opening statement practice. Facilitated discussion / debrief

21.Practical activity/Role-play simulation: Mediation simulation #2. Joint session. Facilitated discussion / debrief.

22.Group discussion: “Issue Board” session (reserved for discussion of other issues raised by participants during the day);

23.Final reflections and end of training day 3.

In continuation to the previous training day, the training program will focus on the third stage of the mediation process. During this stage, the ADR Center trainers will underline why private sessions are essential in the mediation process and how they can best inform various approaches and techniques to stimulate further progress. The ADR Center’s trainers will divide the day into two – the initial (exploration) and later (negotiation) private sessions, with the same structure used on the previous day for both stages. The ADR Center will explain why the “negotiation” can be successful in achieving settlement agreements when parties are open to engaging in a meaningful “exploration” of their needs and interests. Also, the ADR Center trainers will discuss the communication and facilitation skills needed for the mediators during this important stage of the process. Then, as per the previous sessions, the course participants will have ample opportunities to role-play and practice both the initial and later private sessions to develop mediation skills.

24.Group discussion: Day 3 Review & Introduction to Day 4

25.Course/Discussion: Stage 3 – Private sessions / Exploration

  • Private meetings of the Mediator with the parties
  • Private Session Goals
  • Communication and intervention techniques in private sessions
  • Active Listening Repetition Correspondence Summary, Questioning, Framing, Reality Check, Nonverbal Communication
  • Finding common points
  • Encourage parties to develop options

26.Practical activity/Role-play simulation: Mediation simulation #3. Private sessions – exploration. Facilitated discussion / debrief.

27.Course/Discussion: Stage 3 – Private sessions / Negotiation

  • Communication skills for the mediator
  • Negotiation styles
  • Ideas Collection – Creativity Technique
  • Risk analysis
  • Transfer of proposals with the consent of the parties
  • Reality testing
  • Power imbalance management techniques / Cultural differences / Third parties in mediation
  • Dealing with impasse and barriers / resistances / breaking deadlock techniques
  •  

28.Practical activity/Role-play simulation: Mediation simulation #4. Private sessions – negotiation. Facilitated discussion / debrief.

29.Group discussion: “Issue Board” session (reserved for discussion of other issues raised by participants during the day);

30.Final reflections and end of training day 4.

The fifth training day will start with the closing session of the mediation process, where training participants will discuss and practice the role of the mediator in facilitating S.M.A.R.T. agreements and ensuring a responsible exit from the mediation process. A specifically designed case study will be used to practice the related mediation skills within this fourth process stage. Further, the fifth training day will include a conversation about mediation ethics and the framework within which mediation can occur with primary and secondary legislation applicable nationwide, mediation rules applicable at the level of the mediation provider of services, and the agreement to mediate that the parties and the mediator sign. The training component related to mediation ethics is critical for the sustainable implementation of mediation because it teaches participants how to deal with various dilemmas that occur while mediating. We include here specific information related to cultural dimensions, a gender-diverse approach to mediation, and managing threats and reprisals in mediation. The fifth training day ends with a final mediation simulation of a complex case.

31.Group discussion: Day 4 Review & Introduction to Day 5

32.Course/Discussion: Stage 4 – Closing session

  • Communication skills for the mediator
  • Selecting options
  • Facilitating informed agreements
  • “S.M.A.R.T.” agreements
  • Settlement as implementation plans

The training participants will be invited and will have the possibility to provide course feedback through ADR Center Academy. They will also be encouraged by the ADR Center trainers to read articles and books included in the recommended reading list. Also, depending on the context and when possible, ADR Center offers shadowing and coaching opportunities to the training participants. This “supervised practice” is a very important stage in the development of any professional. Finally, ADR Center will establish and include the course participants in a “global community of practice” to facilitate networking and the ongoing transfer of good practices.

Meet our global faculty of experienced full-time mediators!

The faculty of ADR Center Academy includes highly experienced mediators and trainers mostly from ADR Center Global panel with years of international experience in the field of ADR and a proven track record of successfully mediating complex cross-border disputes as well as designing and delivering training courses all over the world. Our trainers are, in fact, highly skilled professionals of different nationalities with a multicultural professional background and the ability to work alongside people with different cultures. All our trainers fluently speak English in addition to one or more languages in order to design and conduct an international training program. The trainers of ADR Center Academy have a combined experience of training more than 15.000 mediators around the world.

This course will be led by Leonardo D’Urso and Constantin-Adi Gavrila, from ADR Center, with Mahmoud Mourad, Legal Council from the Government of Dubai. Please email us for further details.

Trainers

Leonardo D’Urso

ADR CENTER
CEO & Senior Trainer

Constantin-Adi Gavrila

ADR CENTER
Senior Trainer

Mahmoud Mourad

Government of Dubai

Legal Counsel & Co-trainer

Certificate

‘ADR Center International Accredited Mediator Training’ Final Certificate with international accreditation from the International Mediation Institute (IMI) for IMI Certified Training Programs

Registration

Enroll now to secure one of the limited seats in ADR Center International Accredited Mediation Training and to have one year access to ADR Center Academy:

  • Standard registration fee = € 3,950
  • Discounted registration fee = € 2,950 (for registrations by 30 September 2022 or for multiple registrations)

 

We want you to be 100% confident when you enroll in ADR Center International Accredited Mediator Training. You’re protected with our 100% risk-free money back guarantee until attending the first two live sessions. This 100% risk-free money back guarantee was appreciated by more than 15.000 mediators that we have trained all over the world.

Please email us for further details.

Our Clients

For information: academy@adrcenter.com or fill out the form below

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