4 Steps is the teaching method developed by ADR Center to offer participants the opportunity to learn, in a quick and stimulating way, by offering immediate practice exercises and one-on-one feedback.

4 Steps methodology

Learn Theory

Instructors facilitate a discussion, focusing on the goals and the agenda of the actors, and the more common mistakes people commit in those situations

Watch videos simulations

After introducing a principle, a theory or a problem, participants are shown a relevant video simulation

Role Play

Subsequently, participants are divided into groups and receive instructions for a role play exercise, so as to experiment with what they have seen on video and discussed

Receive Feedback

Finally, after observing the role plays, instructors provide participants with constructive feedback for areas of improvement.