Negotiating with Hostile Parties


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Drawing from hard lessons learned in negotiations under the most difficult circumstances – including hostage taking, public crisis prevention and complex business deals – the course teaches how to deal with hostility, anger and tough negotiation situations under challenging conditions.

The course was developed in cooperation with Jack Cambria, Chief Commanding Officer of the Hostage Negotiation Team of the New York Police Department.

This extremely intensive training experience will challenge participants just as much as a real tough negotiation would.

Key Learing Points

  • Negotiating within serious constraints
  • Building rapport with very difficult people
  • Reaching agreements that seemed impossible

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