Cultural Diversity and Its Impact on Communication and Conflict

Cultural Diversity and Its Impact on Communication and Conflict This is a crucial course in our increasingly interconnected world. Indeed, in modern business, misunderstandings and conflicts are much more likely than before as organizations must keep on expanding their reach to find new customers, employees, suppliers, and partners. courses can be: In Person On line […]

Psychological Safety – A Key Trait of the Most Successful Teams

Psychological Safety – A Key Trait of the Most Successful Teams Psychological Safety is a must-have for organizations aspiring to be as good and effective as they can be. courses can be: In Person On line Contact Outline Based on solid evidence and the documented experience of several multinational organizations, this course accomplishes three core […]

Managing Conflict Effectively in the Workplace

Managing Conflict Effectively in the Workplace Designed and written by conflict management specialists with decades of experience working as ombuds and mediators worldwide, this course starts with a discussion of the root causes of workplace conflict. courses can be: In Person On line Contact Outline You will then learn about the most common conflict activators […]

Using Persuasion in Negotiation

Using Persuasion in Negotiation Based on Robert Cialdini’s evidence-based studies on the psychology of persuasion, this course provides participants with current scientific insights into what causes people to change. courses can be: In Person On line Contact Outline Based on Robert Cialdini’s evidence-based studies on the psychology of persuasion, this course provides participants with current […]

Fundamental Concerns in Key Conversation, at Work and Beyond

Fundamental Concerns in Key Conversation, at Work and Beyond This course will powerfully advance your understanding and ability to manage the emotions’ inescapable role in communication and conflict, both in your workplace and private life. courses can be: In Person On line Contact Outline First, you will familiarise with a practical framework to help you […]

Navigating Everyday Challenging Conversations

Navigating Everyday Challenging Conversations This course deals helps you succeed in dealing with difficult situations, people, or perhaps both, by showing you how to engage in “learning conversations”. courses can be: In Person On line Contact Outline These are conversations where you have taken the courage to speak up and share your perspective and ideas […]